Operations Manager (Warehouse & Logistics)

Date Posted: Posted8 hari yang lalu

Job Description

Company Overview

Style Theory is a Fashion-Technology company that is redefining Fashion Consumption. We believe that there is an inefficiency in the way we consume fashion in today's world and are on a mission to provide a smarter solution.

We are currently Southeast Asia's largest and fastest-growing Fashion Rental and Reselling startup with offices in Singapore, Jakarta and now Hong Kong. Our core product is Fashion Rental Subscription using a "Netflix-for-Fashion" model, the first and only of its kind in the region. Today, we are focused on building more products to improve Fashion Consumption and driving these solutions across the region.

The Role

We are looking for a highly motivated Operations Manager to join our team to run the Operations and Logistics of our fashion rental and reselling services in Indonesia.

In this role, you will work on responsible for daily activities in our warehouse and in our logistics to support our customers orders in Indonesia. You will also work closely with our dry cleaning and logistics partner to ensure a smooth experience for our customers.

The ideal candidate will have prior experience not only working at a warehouse but also building up operational processes for retail / e-commerce companies and managing a team of warehouse staff. A can-do attitude and ability to adapt and roll up their sleeves is critical.

Responsibilities and Duties:

  • Lead our inbound and outbound process operations in the warehouse.
  • Manage and maintain our inventory at a healthy level.
  • Coordinate with 3PL partners for last mile deliveries to all our customers.
  • Generate the necessary reports to internal and external stakeholders on a daily/ weekly/monthly basis.
  • Continuously recommend process and tech improvements to optimize any aspect of the supply chain operations, particularly on logistics, storage, transport, customer service, forecast, and cost.
  • Work with the CX team for any issues encountered.
  • Forecast manpower needs based on the volume projections.
  • Support and work closely with the business team to support new initiatives as the PIC from operations.
  • Ensure operational activities remain on time and within a defined budget

Qualifications and Requirements:

  • Minimum 5 years of experience in logistics or supply chain industries, preferably in e-commerce
  • Understanding of logistics and fleet management
  • Knowledge and experience of working with WMS is expected
  • Proficiency in online office collaboration tools (Microsoft excel, google sheets and others)
  • Analytical, data-driven and detail oriented
  • Good leadership and communication skills
  • Good knowledge in project management and operational excellence
  • Ability to collaborate with business stakeholders

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